How Do You Book Your Emergency Electrician Services?

We're always ready to pick up the phone, but getting the most out of our urgent assistance requires more than just giving us a call or submitting a service request. Knowing how to effectively communicate your needs, prepare for our arrival, and understand the process can help ensure a smooth and efficient experience.

In this brief article brought to you by Mr. Electric, we offer some tips to help you book your emergency electrical service with minimal headache and maximum efficacy.

Know What Qualifies as an Electrical Emergency

First thing's first: Not every electrical issue requires immediate intervention. Understanding what constitutes an emergency will help prioritize service calls. Common electrical emergencies include:

• Power Outages (when not related to a utility company issue)
• Exposed or Frayed Wiring
• Burning Smells or Smoke Coming from Outlets or Panels
• Sparking Electrical Fixtures or Appliances
• Frequent Circuit Breaker Trips Without an Apparent Cause
• Water Damage Near Electrical Components

Still, don't hesitate to call Mr. Electric if you’re unsure whether your situation qualifies as an emergency. Our team can assess the urgency and advise on the next steps.

Call Instead of Messaging or Emailing for Urgent Issues

Time is of the essence during an emergency. Although online contact forms and emails are great for scheduling non-urgent electrical work, they are not the best way to reach us in an emergency. Calling our dedicated line ensures that you speak directly with a live member of our team as soon as possible. When calling, be prepared to provide:

• Your name and contact information
• The exact address of the emergency
• A clear description of the issue
• Whether power is still running in your home or business
• Any actions you’ve already taken

Keep Safe While Waiting for Assistance

Once you’ve called for emergency service, you should take active steps to minimize risks. Some noteworthy safety measures to take while waiting include, but are not limited to:

• Turning off power to affected areas.
• Avoiding Contact with Electrical Hazards.
• Evacuating the Area if Necessary (I.e. If there's sparking, burning smells, smoke).
• Keeping Children and Pets Away from Affected Areas.

Be Ready to Provide Access to the Electrical Issue

With your safety assured, clear access to the affected area by unlocking gates or doors, clearing any obstacles near the electrical panel, outlets, or appliances in question, and providing any relevant details about past electrical work. These simple steps help our electricians resolve the issue as quickly as possible

Understand Emergency Service Costs and Expectations

Emergency electrical service typically incurs higher costs than standard service due to the urgent response, after-hours availability, and priority handling. When calling, ask about service fees, diagnostic costs, and potential additional charges for repairs or parts. While your safety is our priority, having a clear understanding of potential costs upfront helps manage expectations.

Have a Backup Plan in Case of Extended Repairs

Some emergency electrical repair is quick work, but others may require extensive work, parts replacement, or even a temporary power shutdown. Be prepared to make alternative arrangements. For instance, keep flashlights and batteries handy in case of prolonged outages. Moreover, keep your refrigerator door shut to maintain perishable foods.

Choose Mr. Electric for Reputable and Reliable Service

At Mr. Electric, we understand the gravity of electrical emergencies as well as the stress that comes with them. This is why we make it a point to have a certified electrician prepared to take your call at any time of the day. With decades of industry experience under our belts, we're confident our uniformed professionals can get the job done right the first time around.